Include this to your Sky Broadband important, Sky Broadband Superfast or Sky Broadband Ultrafast 1 package to provide it a lift.

Provide your Sky Broadband a lift as soon as your broadband happens to be triggered, you’ll get these features that are extra

• Get engineer visits at the same time you like, also night and weekends, at no extra expense.
• A dependable connection is crucial, so we’ll run daily checks in your line. You to let you know we’re fixing it fast if it’s not up to scratch, we’ll text.
• Control over your family’s screen time is with in the Sky Broadband Buddy to your hands application.
• Got Sky Mobile Phone? In case your broadband falls down, we’ll put 2GB in your Sky Cellphone Piggybank.

And when you took Sky Broadband Increase after 4th of September 2019:

• From the bedroom to your kitchen, we guarantee WiFi in almost every space of your property, or we are going to provide you with cash back.

Ways to get Sky Broadband Boost

Got Sky Broadband Crucial or Sky Broadband Superfast? Make contact to have Sky Broadband Increase. Or even, update your package and include Sky Broadband Increase.

Such as your broadband package, it comes down with a 18-month agreement.

Learn more about the features:

WiFi in just about every space or your hard earned money straight right back

We’ll guarantee you will get at the least 3Mbps WiFi in just about every room or give you your we’ll cash back on the Sky Broadband Increase registration.

You’ll get our brand brand new Sky Broadband Hub (unless you have one) and when you’re not receiving WiFi in almost every space we could deliver you a Sky Broadband Booster or an engineer to ensure your home’s arranged to obtain the most readily useful sign and protection.

Nevertheless can’t get WiFi in most space? We’ll provide cash back that you’ve compensated for your Sky Broadband Increase and provide you with it free for the remainder of the contract – so that you can certainly still enjoy the other great benefits.

Head to WiFi Guarantee to find out more.

Engineer visits at a right time that best suits you

Require a Broadband Tech Team see? We’ll waive the £15 fee if you wish to book an or weekend appointment evening.

You don’t have to do anything whether you book your appointment online or through an advisor, the discount will automatically be applied so.

Day-to-day checks on your own line

After your broadband’s been installed and operating for 2 months as well as its finished its stabilisation duration, day-to-day checks is likely to be operate on your line to locate any military cupid app prospective dilemmas away from your property. When we find one, we’ll send an engineer to analyze – they won’t require access to your house, which means you don’t have to stay static in.

We’ll check every night between 12am and 5am, then text you then again when the fault is fixed if we’re sending an engineer and. Your phone line may well not benefit a brief period it shouldn’t take more than two minutes while we run these checks – but.

Your line will likely to be excluded through the checks that are daily:

• There’s a extensive broadband outage – Check for outages in your town.
• We’ve formerly found a fault and delivered an engineer through this method within the last 28 times.
• You’ve reported a broadband issue to us within the last week or two. But, in the event the issues nevertheless maybe not fixed, examine your broadband.

Good to understand: Some care alarms or safety alarms connected to a phone line might be impacted.

Mobile phone data for outages

Have Sky Mobile Phone? This one’s only for you. If you don’t, join Sky Cellphone to profit using this too. 2GB of information would be put into your Sky Piggybank automatically in the event your broadband posseses an outage that:

• Wasn’t prepared
• Lasts significantly more than thirty minutes
• Is between 11pm and 7am

Maybe maybe Not got important computer data? It will take around a day to be included with your Sky Piggybank. We’ll deliver you a text to inform you it’s added but look at your Sky Piggybank.

You can’t have more than three information credits in a thirty days or 18 credits in eighteen months.

Sky Broadband Buddy

Handle each display screen in your house from a software on Sky Broadband Buddy to your phone. It’s just like a control that is remote the world-wide-web and is currently in your Sky Broadband Hub.

Here’s what can be done utilizing the application:

• Create various filters for all into the family members so that they just see just what they ought to.
• Keep monitoring of display time by setting time that is regular and bedtimes.
• Whether it’s homework time or family members time, touch pause on a single individual or the home that is whole they won’t have the ability to get online.
• All Sky Broadband Buddy features work across 4G and 3G along with WiFi.

Head to Sky Broadband Buddy to get more assistance.

Nevertheless require a hand?

If the issue isn’t sorted, you should check down our associated assistance or get in touch with us.